Returns and Exchanges
Policy on Returns and Exchanges
1Pack all the items in the original packing. Items bought as sets must be returned in sets.
2Fill out the return request from your account. If the purchase was not made from the website, you can send us an email at izmirishop@yahoo.com
3In all cases the products must be accompanied by an invoice or should be proven that the purchase has been made from us.
4Send the parcel to this address:
RR Myslym Shyri, Tirane, Albania 1001 AL
Tel : +355696070007
RR Myslym Shyri, Tirane, Albania 1001 AL
Tel : +355696070007
Eligibility of Items for Return or Exchange
Customers have the right to return any purchased items without defining the reason within
14 (fourteen) calendar days from the moment of receiving those items from Us. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the items, Customers must submit a copy of proof of purchase and fill in the return request form.
To return the items, Customers must submit a copy of proof of purchase and fill in the return request form.
Rules on returning and exchanging Items with discovered defects:
Customers are entitled to notify Us of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of receiving the Items. The only exception is defects caused by improper handling of the Items by the Customer.
Customers have the right to refuse to take Items and ask for a monetary refund. In this case the Items must be returned to Us, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the Items, you must submit a copy of proof of purchase and fill in the return request form.
Customers are entitled to notify Us of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of receiving the Items. The only exception is defects caused by improper handling of the Items by the Customer.
Customers have the right to refuse to take Items and ask for a monetary refund. In this case the Items must be returned to Us, and their consumer properties, factory labels, and ready-for-sale condition are preserved.
To return the Items, you must submit a copy of proof of purchase and fill in the return request form.
Our return and refund policies are described above. You will get a refund only after the goods have arrived and been inspected by Us and as long as they are in the conditions stated above. You have to pay for all the delivery costs.